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Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@aa1218usa.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

AA1218 USA INC.

Attn: Returns

RMA #

2550 Corporate Pl #c202, Monterey Park, CA 91754

 Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 REFUNDS 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed. 

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

Please Note 

●   Discounted items are FINAL SALE and cannot be returned.
●   E-mail us at info@aa1218usa.com to request a Return Authorization Number.
●   Include the order number in the subject line of the e-mail.
●   Explain in the reason for your return in your e-mail.
●   When shipping your return, please write the Return Authorization Number on the outside packaging as well as
●   Ship to: 2550 Corporate Pl #c202, Monterey Park, CA 91754
●   Remember to include the packing slip with the return and wrap the package securely.
●   AA1218 USA INC. will not be responsible for returns that are lost or misdirected in shipping.
●   AA1218 USA INC. customer service reserves the right to refuse or deny any returns upon final review if all previous guidelines have not been met. We may update this return policy at any time.
●   Please note that returns and exchange processing can take up to two weeks.

       QUESTIONS

       If you have any questions concerning our return policy, please contact us at:

      (626) 310-0668

      info@aa1218usa.com

      Our Promise

      100% Satisfaction Guarantee

      FREE Shipping $45+

      Purchase over $45 enjoy free shipping

      100% Natural

      We ensure our product is all-natural and of the highest quality.

      7 Days Return

      Send it back to us within 7 days.

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